Customer Support & Service Policy

At Ajr & Afia, we care about making your experience clear, easy, and convenient from the moment you place your order until it is delivered.

Order Tracking

Order status updates will be sent via email or text messages, depending on the information provided and the notification methods available for your order.

Customer Service

For inquiries, order tracking, and customer support:

WhatsApp: 99384261

Customer Service Hours

Our customer service team is available to respond to inquiries during the following hours:

• 9:00 AM – 12:00 PM
• 4:00 PM – 12:00 AM